The James J. Palmeri Company
An Organizational Management Company
An Organizational Management Company
Tourism Management
Tourism Rocks!
Every organization has it niche. While the James J. Palmeri Company has worked for many different industries, it keeps the tourism industry on the top of it's list of interests.
Mr. Palmeri grew up in the transportation industry and supervised many different facets of the tourism industry.
With a current contract with Travel Alliance Partners, LLC, the James J. Palmeri Company has had the privilege to work with some of the brightest and most innovative tourism professionals in the industry. He has completed projects that have only been discussed and wish list items that many thought were never to be accomplished. Return on Investment and Defining the Experience have been buzz words that have gone without useful tools to measure their effectiveness.
The James J. Palmeri Company has developed several products for the tourism industry that have had a great effect on the communities they serve. No longer do Destination Management Organizations have to wonder if their programs are effective. We have developed the programs and can work with any Tourism professional to interpret the data for your region.
Every organization has it niche. While the James J. Palmeri Company has worked for many different industries, it keeps the tourism industry on the top of it's list of interests.
Mr. Palmeri grew up in the transportation industry and supervised many different facets of the tourism industry.
With a current contract with Travel Alliance Partners, LLC, the James J. Palmeri Company has had the privilege to work with some of the brightest and most innovative tourism professionals in the industry. He has completed projects that have only been discussed and wish list items that many thought were never to be accomplished. Return on Investment and Defining the Experience have been buzz words that have gone without useful tools to measure their effectiveness.
The James J. Palmeri Company has developed several products for the tourism industry that have had a great effect on the communities they serve. No longer do Destination Management Organizations have to wonder if their programs are effective. We have developed the programs and can work with any Tourism professional to interpret the data for your region.
Hospitality Training -
Hospitality training for front line employees is a key product in the Palmeri list of offerings. With a
critical eye toward uncompromising customer service, our strategists have developed a three day training program that provides Convention and Visitor's Bureaus and Economic Development agencies the tools to enhance the visitor's experience. While providing the tools for front line staff to represent regions in a professional and eductated way, Convention and Visitor's Bureaus can enhance the image of the community and encourage repeat experiences for their visitors.
Every aspect of a communities fabric reveals much about the readiness to welcome tourists and increase the revenue base of a community.
The program is divided into three sections. Each focuses on local resources, proactive customer satisfaction, and an experiential component for all participants to learn in a hands on exercise how the community functions and thrives.
Hospitality training for front line employees is a key product in the Palmeri list of offerings. With a
critical eye toward uncompromising customer service, our strategists have developed a three day training program that provides Convention and Visitor's Bureaus and Economic Development agencies the tools to enhance the visitor's experience. While providing the tools for front line staff to represent regions in a professional and eductated way, Convention and Visitor's Bureaus can enhance the image of the community and encourage repeat experiences for their visitors. Every aspect of a communities fabric reveals much about the readiness to welcome tourists and increase the revenue base of a community.
The program is divided into three sections. Each focuses on local resources, proactive customer satisfaction, and an experiential component for all participants to learn in a hands on exercise how the community functions and thrives.
Return on Investment -
Just like for-profit companies, tax funded communities and visitor bureaus are looking for ways to
make certain that their budgets and investments get the the most return. The James J. Palmeri Company has developed tracking mechanisms and analytical formulas to determine where your best investment for dwindling tourism dollars can be allocated. Indexs have been developed to determine what Return on Investment (ROI) has been acheived for participation in different initiatives.
The days of hoping that the people come are over. Tourism officials are now forced to prove their metrics in order to continue the proper amount of funding for important projects.
The James J. Palmeri Company developed the models and work with several forward thinking organizations to gather the information needed to complete the circle of monetary policy necessary to become an educated and effective destination management organization.
Just like for-profit companies, tax funded communities and visitor bureaus are looking for ways to
make certain that their budgets and investments get the the most return. The James J. Palmeri Company has developed tracking mechanisms and analytical formulas to determine where your best investment for dwindling tourism dollars can be allocated. Indexs have been developed to determine what Return on Investment (ROI) has been acheived for participation in different initiatives. The days of hoping that the people come are over. Tourism officials are now forced to prove their metrics in order to continue the proper amount of funding for important projects.
The James J. Palmeri Company developed the models and work with several forward thinking organizations to gather the information needed to complete the circle of monetary policy necessary to become an educated and effective destination management organization.